Rachel Thomas is a product designer who thinks in systems, leads with research, and never overlooks a word.

She’s designing at Vanguard and was previously at The New York Times and GoDaddy.


Vanguard

Uncovering how and where to insert personalized client messages.

PRODUCT STRATEGY / SYSTEMS THINKING / CONTENT DESIGN

NYTimes

Guiding users through a frictionless journey when logging into their account.

PRODUCT STRATEGY / SYSTEMS THINKING / DESIGN SYSTEMS

GoDaddy

Educating users on premium domain names from search results.

VISUAL DESIGN / CONTENT DESIGN

Genetic Alliance

Accelerating disease research through personalized results.

0 TO 1 DESIGN / USER RESEARCH / BRAND DESIGN

NYTimes

Giving users a way forward during moments of error.

SYSTEMS THINKING / CONTENT DESIGN / BRAND DESIGN